Services & Expertise

Ryan White Medical Case Management (MCM) Training Program

Photo of recipients in the Ryan White Part A Program 2017 HIV MCM Training with their certificates.

Ketlen Alsbrook, MPA, Project Director, Newark EMA Ryan White Part A Program and the 2018 HIV MCM Certificate of Completion Recipients

The Medical Case Management Training Program is a mandatory training program designed to equip HIV Medical Case Managers and Case Managers in the Newark Eligible Metropolitan Area (Newark EMA) to deliver the highest quality of medical case management services to people with HIV. The program curriculum is based on the Medical Case Management Standards of Care approved by the Newark EMA Health Services Planning Council in 2020.

The City of Newark, Department of Health and Community Wellness, Ryan White Unit funds this training for Medical Case Managers and their Supervisors. All Newark EMA Medical Case Management staff are mandated to complete BASIC training, which is the groundwork for effective medical case management work. There are two mandatory BASIC courses in the curriculum:

  1. Medical Case Management Standards and Skills and
  2. HIV Basic Clinical Updates for Medical Case Managers.

Elective courses are also offered on the most current topics requested by Newark EMA Medical Case Managers. Some of the topis included are Diversity and Inclusion in HIV Care and Case Management, The Youth and Adult Homeless Crisis: An Epidemic, HIV and the Aging Population: The Complexities of Providing Services, Newark EMA QM Updates: Client Charting and Progress Notes; Re-Engaging Clients Into Care, Mental Health, Trauma-Informed Care and the Impact of Trauma, Motivational Interviewing, Substance Use, Harm Reduction, Housing for People with HIV, HOPWA, Legal Issues, Cultural Competence, Compassion Fatigue, Smoking Cessation, End of Life-Hospice Care, Dental Health in People with HIV, PrEP and Health Literacy.

For more information contact: 
Michelle Thompson
Program Manager
François-Xavier Bagnoud Center

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