Programs & Expertise
HIV Quality Management Programs
The FXB Center’s HIV Quality Management (QM) Program provides chart reviews and provider training to support City of Newark-funded Ryan White Part A programs and the statewide Ryan White Part B agencies funded by the New Jersey Department of Health in providing uniform and high quality HIV care. These reviews and training programs are consistent with the Health Resources and Services Administration (HRSA) HIV/AIDS Bureau (HAB) Core Clinical Performance Measures for Adults and Adolescents. The data findings from the chart reviews are compiled, analyzed and presented to site staff at the center level, to the grantees, and at state-wide steering committee meetings. The main goal is to assure that the needs of the target patient population are met by implementing continuous quality improvement strategies.
The Quality Management team:
- Conducts annual chart review audits of the Ryan White Part A agencies in the Newark EMA and Part B centers across the state of NJ.
- Collects data on a variety of performance measures defined by HRSA-HAB, analyzes data, and evaluates findings.
- Reports outcomes to agencies, centers, and funders.
- Supports agency-initiated quality improvement strategies using the model of Plan-Do-Study-Act (PDSA) to incorporate change.
- Facilitates quarterly steering committee meetings with state representatives to review data, foster collaboration, and provide continuing education and coaching as needed.
- Designs, conducts, and evaluates educational workshops for medical case managers (MCM) in the Newark EMA agencies in the basic MCM standards and skills, as well as advanced MCM training in key topics. The training helps to ensure that MCM services meet clinical quality management standards and demonstrate performance outcomes that meet or exceed HRSA-HAB clinical measures.
For more information contact:
Heidi Haiken, MSW, MPH, LCSW
François-Xavier Bagnoud Center